Values

At vestjyskBANK, we often say that we are a bank of flesh and blood. We want to be close to our customers, empathetic, present and committed. The bank as well as our customers should experience value creation, resulting in mutual respect and trust.

To us, value-based management is an active management tool, which focuses on the individual employee. We work within a framework, where everyone has the possibility to assume responsibility, and where trust is better than control. Our values PRESENCE, COMPETENCE, DYNAMISM and SOLIDITY shape our everyday conduct.

Employees are expected to comply with and assume responsibility for these values:

• PRESENCE mirrors the trust, respect and honesty, which we wish to embed in the minds of our customers. At the same time, we want a reputation as humorous and considerate - both in relation to our customers and each other.
• COMPETENCE reflects our wish to be portrayed as competent - socially as well as professionally. Our employees are capable of making their own decisions, as they possess the necessary competencies. This means that the bank can deliver the advice and service, which our many customers have a right to demand.
• DYNAMISM is our desire to take initiatives to the advantage of customers, the bank and the continued development of employees. DYNAMISM is about the willingness to make changes, which we wish to embody, so that we continuously can eye new possibilities for our customers and ourselves.
• SOLIDITY is manifested through honesty, responsibility and reliability which refers to our solid approach to our customers and solutions we offer. For us, an agreement is an agreement.